moneyphp Privacy Policy

1. Introduction

moneyphp ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the moneyphp platform (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in connection with your use of the Platform, including our website at moneyphp.vip and any associated mobile applications or services.

This policy is intended to comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or otherwise providing your personal information to moneyphp, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Information We Collect

moneyphp collects personal information in the following categories:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, and residential address provided when creating your moneyphp account.
• Identity Verification Documents: Government-issued ID (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license), selfie photos, and proof of address submitted for KYC (Know Your Customer) verification.
• Payment Information: GC ash, PayMaya account details, bank account numbers (BPI, BDO, Metrobank), and transaction records necessary to process deposits and withdrawals.
• Support Communications: Messages, complaints, and feedback you submit to moneyphp customer support via live chat or email.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns within the Platform.
• Cookies and Similar Technologies: Session cookies, persistent cookies, and analytics identifiers as described in Section 6 of this policy.

2.3 Information from Third Parties

• Identity verification data from third-party KYC service providers.
• Payment confirmation data from GCash, PayMaya, and partner banks.
• Fraud prevention signals from third-party risk management services.

3. How We Use Your Information

moneyphp uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and administer your moneyphp account, including verifying your identity and age (21+ requirement).
• Transaction Processing: To process deposits, withdrawals, and other financial transactions in Philippine Pesos (₱) through your chosen payment method.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and reporting obligations to relevant regulatory authorities.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Service Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the moneyphp Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — subject to your communication preferences and opt-out rights.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.

4. Legal Basis for Processing

moneyphp processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your moneyphp account and provide gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations and gaming licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Sharing Your Information

moneyphp does not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting services, and customer support tools. All service providers are contractually required to protect your data and use it only for the specified purpose.
• Regulatory Authorities: Philippine government agencies and regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where disclosure is required by law or court order.
• Fraud Prevention: Third-party fraud detection and risk management services to protect the integrity of the Platform and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of moneyphp's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With Your Consent: In any other circumstances where you have given explicit consent to the sharing of your data.

6. Cookies and Tracking Technologies

moneyphp uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Preference Cookies: Store your settings and preferences (such as language and display options) to personalize your experience.
• Marketing Cookies: Used to deliver relevant promotional content based on your activity on the Platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the moneyphp Platform.

7. Data Retention

moneyphp retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Support Communications: Retained for up to three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

When your data is no longer required, moneyphp will securely delete or anonymize it in accordance with our data disposal procedures.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by moneyphp:

• Right to Access: Request a copy of the personal data moneyphp holds about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent for processing activities based on consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the moneyphp Data Privacy Officer via the contact details in Section 12. We will respond to all verified requests within thirty (30) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

9. Data Security

moneyphp implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Two-factor authentication (2FA) available for all moneyphp accounts.
• Role-based access controls limiting data access to authorized personnel only.
• Regular security audits and penetration testing by independent third-party security firms.
• Incident response procedures to detect, contain, and notify affected users of any data breaches in accordance with NPC reporting requirements.

While moneyphp takes all reasonable precautions to protect your data, no electronic system is completely immune to security risks. You are encouraged to use a strong, unique password for your moneyphp account and to enable two-factor authentication.

10. Children's Privacy

The moneyphp Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. moneyphp does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the moneyphp Platform, please contact our support team immediately.

11. Changes to This Policy

moneyphp reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the moneyphp Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the moneyphp Data Privacy Officer:

• Live Chat: Available 24/7 directly from the moneyphp Platform
• Email: [email protected]

For formal data subject requests (access, correction, deletion), please include your full name, registered email address, and a description of your request. We will acknowledge receipt within 3 business days and provide a full response within 30 calendar days.